Frequently Asked Questions

For members of the MyFi Family

If I need to change my repayment schedule, what should I do?

At MyFi Services, we take pride in the flexibility of our platform. If something happens in your life and you are suddenly unable to complete one of your membership repayments, we would be happy to look into rescheduling it for you.

In order to do this, however, you must contact us at least one full business day before the repayment is due. Also please note that there will be additional fees for rescheduled payments.

If I have an Active Membership, is the Application Assistance Tool available to me?

As an Active Member of MyFi Services, you can access all of our products at any time. Please keep in mind that if you already have a running file with a lender as an Active Member, you will be unable to use our Application Assistance Tool to reapply for a loan until the current one is finalized.

Where do I find more information about my Membership account?

The best way to find all of the Membership account information you need is to log into the MyWay portal. The email address we have on file for you will be your username. If you have forgotten your password, you can reset it here.

How long do I need to wait for a lender match?

As soon as you have submitted your Active Membership form, MyFi Services’ loan comparison platform will start searching for the personal loan lender that best matches your specific financial situation. During normal business hours the search can take up to two hours depending on the loan requirements.

What is a Standard Membership and how is it different from an Active Membership?

Our Standard Membership is an online education subscription for financial tips, money help resources, and budgeting advice.

Our Active Membership includes exclusive access to additional financial education resources and emergency financial help through MyWay. Our online budgeting tools and our personal loan comparison platform are for Active Members only. Regardless of your financial needs, we will work hard on your behalf to connect you to the best personal loan option for your situation.

How do I apply for a MyFi Services Membership?

The application process is easy! Simply read more about our two types of memberships here and decide which one you’d like to apply for. Then follow the steps in our application form.

How We Approach Money Help

Think of it like this… You know that one friend that’s really good with money? We’re talking about the smart, practical friend you like to ask for financial advice. The friend who is always there to explain things in a way you can understand. Well, MyFi Services is an online version of that friend. If you need emergency financial help, your friend MyFi can step up to the plate. We can find the best personal loan options for your situation and then present them to you in clearly understandable terms. Let us sort through the financial gobbledygook from lenders so you don’t have to.

For future MyFi Family members

What is MyFi Services?

MyFi Services offers multiple online platforms for both personal and professional use.

MyWay is our membership platform for personal finance that grants members access to financial education resources, including our blog and online budgeting tools. MyWay also grants members access to our personal loan comparison platform, which utilizes data scraping and aggregation technology to simplify the search for personal loan lenders. MyFi Services will guide you through the application process and help you manage the best personal loan option for you and your financial situation.

What can MyFi Services do for me?

With a lending success rate of more than 80%, MyFi can help you find emergency financial help or a personal cash loan with ease. We want to be your trusted friends in stress-free finance. All you need to do is get started on your membership application.

What’s the best way to get in touch with MyFi Services?

Contact MyFi Services by filling out the contact form below or by emailing us directly at Our Customer Service team would be happy to help you with any financial questions or concerns!

What are you waiting for?

Get in touch with your Top Rated Local® Business so we can start working with you today!

Find cash if you need it

Seeking emergency financial help? We’ve got your back. Reach out and we will search for the right personal cash loan to fit your situation.

Learn how to budget

Struggling to keep track of your spending? We developed our online budgeting tool and budgeting advice resources to help you build better habits.

Stay up to date on finance

Searching for the latest and greatest financial tips? We created our blog to keep you informed on the best ways to save money, improve your credit score, and more.